Shipping & Returns
Shipping
- We offer free standard shipping on all orders over $120 within Australia.
- For orders under $120, a flat fee of $10 applies for standard shipping (usually 5-7 business days).
- Need your items sooner? Opt for express shipping for a flat fee of $15 (usually 2-3 business days).
- We use Australia Post as our trusted courier, ensuring your items arrive safely and on time.
Returns
We will not provide a refund for change of mind.
If the item does not fit you, we can offer a store credit or swap the item for another size or another style. The store credit can be used within 5 months from the issue date.ย
If you receive an incorrect item from your order, we will happily offer a free refund. If you find a fault with your item upon receiving it, please contact us directly for assistance.
Contact Us
For any issues regarding faulty items or incorrect orders, reach out via:
- Direct Message on Instagram: @fromskye.n
- Email: s.k.y.e.n@outlook.com
Please allow a few hours for us to respond to your message. We're here to help!ย